background

usatech logo -lockup

THE FUTURE OF UNATTENDED RETAIL STUDY

Vending as the New Contextual Commerce Edition


A PYMNTS and USA Technologies collaboration details the findings from surveying 2,325 U.S. consumers about their experiences with shopping via unattended retail channels and their interest in using them going forward. 

Download the Study

Complete the following form and
receive your copy of the study.

In this study, we'll explore:

  • Generational trends that are presenting opportunity for retailers to move into self-service.
  • The drivers of why consumers use unattended retail and what's important in the purchasing experience.
  • What payment methods consumers prefer and the impact of loyalty programs.
  • How you can capitalize on the growing interest in unattended retail and the opportunities for non-traditional products and services. 
background

Did you know?


25% of respondents would spend more money on
non-traditional items in a self-service environment.

Complete the form to view the full report.